Privacy policy
Last updated: October 27, 2026
1. Responsible Business
This Notice explains how personal information is handled in connection with Elvoriqe’s online store, transactions, customer support, and related communications.
Shaanxi Taoyuan Hanwei Gezhi Technology Co., Ltd., operating as Elvoriqe, acts as the data controller or business for processing whose purposes and methods it determines, as applicable under relevant law.
2. Information Associated with Your Interaction
Depending on how you use the store, information may include:
- Your name, email address, telephone number if provided, and billing or delivery address.
- Products selected, order amounts, payment status, and transaction records.
- Shipment, return, exchange, and refund information.
- Account details and saved preferences where account features are used.
- Customer service messages, reviews, and supporting materials you submit.
- Device and browser information, IP address, referring sources, and interactions with website features.
- Newsletter preferences and choices concerning cookies or advertising.
Payment credentials are handled through the services available at checkout. Please do not email full card details or security codes.
3. Reasons for Processing
We use information to administer purchases, arrange delivery, answer product questions, handle after-sales requests, maintain records, prevent fraud, and comply with legal obligations.
Where permitted and consistent with your preferences, information may also support website improvements, performance measurement, and marketing communications.
Where a legal basis is required, processing may rely on contract performance, legal obligations, legitimate interests subject to safeguards, or consent.
4. Platform and Service Providers
Our store uses Shopify for ecommerce services.
Information may also be processed by providers supporting payments, fulfillment, delivery, hosting, communications, customer service, security, analytics, and advertising, where those services are used.
Disclosures should be appropriate to the recipient’s role. Some providers process information independently under their own privacy notices.
We may disclose information where legally required, to protect rights or safety, or in connection with a business transaction subject to appropriate safeguards.
5. Cookies and Advertising Choices
Essential technologies support functions such as shopping sessions, checkout, and security.
Optional technologies may support analytics, personalization, or advertising. Where consent is required, relevant optional processing must not begin without that consent. Where opt-out rights apply, valid choices must be respected.
Advertising-related disclosures of online identifiers or browsing activity may constitute “sale,” “sharing,” or targeted advertising under certain state laws, even without payment for the information.
Browser settings can also manage cookies, although blocking essential cookies may affect the shopping experience.
6. Requests Concerning Your Information
Depending on your location and applicable law, rights may include access, correction, deletion, portability, withdrawal of consent, restriction or objection, and opting out of sale, sharing, or targeted advertising.
Additional rights may concern sensitive information or an appeal against a privacy-request decision.
Email service@elvoriqe.com with the subject “Privacy Request” and describe your request.
We may carry out proportionate verification where permitted. Authorized agents may act subject to applicable authorization requirements. Unnecessary identity verification will not be required for opt-out requests.
We respond within legally required periods and do not unlawfully discriminate against individuals for exercising privacy rights. Legally recognized browser opt-out signals, including Global Privacy Control, must be honored where applicable.
Where an appeal right applies, reply using the subject “Privacy Appeal.”
7. Communications Preferences
You can unsubscribe from promotional emails using the unsubscribe link or by contacting us.
Necessary messages about purchases, delivery, refunds, customer service, or account security may continue.
8. Retention
We retain information according to its purpose, legal recordkeeping duties, and any unresolved service, fraud, or dispute matter.
When information is no longer reasonably needed, it is deleted or de-identified where appropriate. A deletion request does not require removal of records that must lawfully be retained.
9. International Processing
Our operator is registered in China. Shopify and other providers may process information in the United States and other countries.
Where applicable law requires safeguards for an international transfer, the required safeguards must be applied.
10. Children
Our website is intended for adult shoppers. We do not knowingly collect personal information from children under 13.
If you believe a child has provided information, contact us so we can investigate and take appropriate action.
11. Security and Revisions
We use reasonable technical and organizational safeguards. No electronic system can guarantee complete security.
This Notice may be updated to reflect changes in services, practices, or legal requirements. The date above identifies the latest revision. Additional notice or consent will be provided where required.
12. Privacy Contact
Shaanxi Taoyuan Hanwei Gezhi Technology Co., Ltd., operating as Elvoriqe
Registered address:
G218, Room 412, Unit 2, Building 6, Phase II, Airport New City Linkong Industrial Park, Xixian New Area, Shaanxi, China.
Email: service@elvoriqe.com
Service hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8), excluding public holidays.